Refund Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You’ll also need to provide your receipt or proof of purchase. To start a return, please contact us at billing@nastiqueluxuryhaircarenaccessories.online. 
If your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package. Items sent back without prior approval will not be accepted. For any questions about returns, you can always reach us at billing@nastiqueluxuryhaircarenaccessories.online.

Damages and Issues 
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to get the item you want is to return the product you have. Once your return is accepted, you can place a new order for the desired item.

Refunds
 Once we’ve received and inspected your return, we will notify you if your refund is approved. If approved, you’ll be refunded automatically via your original payment method within 10 business days. Please note it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at billing@nastiqueluxuryhaircarenaccessories.online.